I have the honor to serve as the data protection officer (DPO) at the Polish Air Navigation Services Agency (PANSA). You may contact me on any matters related to the processing of personal data at PANSA, including if you wish to exercise one of your rights.
Below I am providing you with the most important information regarding the protection of personal data at PANSA.
Jakub Wietrzyński
PANSA Data Protection Officer
Who is the Controller of your personal data?
The Controller of your personal data is the Polish Air Navigation Services Agency with its headquarters at Wieżowa 8, 02-147 Warsaw.
Why do we need personal data?
PANSA each time before the start of personal data processing activities, identify the purpose, the legal basis for processing, and specify the data retention period. When we are bound by a contract, we process personal data for the purpose of executing the contract or for the purpose of concluding the contract, and we will process the data for at least 6 years after its termination due to the requirements of tax law.
We may also process your data due to legal requirements imposed on us by Polish or European law, e.g. if there is an accident at work at one of our facilities, we will process the personal data of the accident participants due to legal requirements in the area of health and safety at work, and we will process it for the period required by them. There are also times when we process your personal data in our legitimate interests, e.g. to ensure the security of persons and property on PANSA’s premises, in which case we will process your name and ID number. We will make every effort to ensure that you are informed about the purpose of the processing of your personal data, the legal basis for this processing, the data retention period and all other information required by the GDPR – fulfillment of the information obligation.
Information clauses
– Klauzula informacyjna dotycząca – wejście na teren obiektów i wyrobienie przepustki (PDF)
– Klauzula informacyjna dotycząca – Kandydaci do pracy (PDF)
– Klauzula informacyjna dotycząca – Kandydaci na kurs KRL i FIS (PDF)
– Klauzula informacyjna – Osoby kupujące usługi nawigacyjne (PDF)
– Klauzula informacyjna – Osoby kupujące usługi pozanawigacyjne (PDF)
– Klauzula informacyjna – Osoby realizujące umowę – pracownicy wykonawcy (PDF)
– Klauzula informacyjna – Osoby składające skargę bądź wniosek (PDF)
– Klauzula informacyjna – Osoby wskazane w umowach i porozumieniach (PDF)
– Klauzula informacyjna – Osoby zamawiające elastyczne struktury przestrzeni powietrznej (PDF)
What matters does the Personal Data Protection Officer deal with?
The Data Protection Officer has been appointed at PANSA pursuant to Article 37 of GDPR. The Data Protection Officer verifies the correctness of the processing of personal data in the organization where he has been appointed. As part of his activities, he is also the point of contact for any reports related to possible irregularities in processing. You can therefore turn to the DPO, for example, if you want to exercise one of your rights under the GDPR.
These rights, with the limitations indicated in the GDPR, relate in particular to:
What is the procedure for your application?
The application may be submitted through PANSA Employees or directly to the Data Protection Officer. We will process it immediately and respond within one month. if the execution of your request takes more than a month, you will be informed of the extension of the deadline for responding in separate message. Such an extension is possible due to the complexity of the request, or the number of requests submitted. If the request does not allow you to be identified, the Data Protection Officer will make a request to you to supplement it within one month of receipt of the request. If the request is submitted electronically, further correspondence will also be conducted in this form. If the request is obviously unreasonable or frequently repeated, the Personal Data Administrator may:
How to Contact the Data Protection Officer?
Via e-mail: inspektorochronydanych@pansa.pl or in writing to: Data Protection Officer, Wieżowa 8, 02-147 Warszawa.
What are the principles of personal data processing in PANSA?
For the safety, respect and fulfilment reasons of your rights at PANSA, your personal data is:
At PANSA, based on the risk assessment process, we have also implemented safeguards that minimize the likelihood of a personal data protection breach. The safeguards we have implemented cover both the area of personal security (e.g., we implement training on personal data protection), physical security (e.g., we store documentation in supervised premises and additionally place them in locked cabinets) and ICT security (e.g., we encrypt the hard drives of our computers).
Will we transfer your data?
As part of the processing activities carried out, your personal data may be transferred to our trusted partners. Recipients of your personal data may include
Data transfer outside the European Economic Area and profiling
As a rule, your personal data will not be transferred outside the European Economic Area and no profiling will take place on the basis of your data.
If you do not find an answer to your questions arising in this information, please contact me via the indicated email address: inspektorochronydanych@pansa.pl
Polska Agencja Żeglugi Powietrznej
ul. Wieżowa 8, 02-147 Warsaw
Informacje kontaktowe:
e-mail: info@pansa.pl
tel.: + 48 (22) 574 57 06
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to